All in stock orders will be shipped within 24 hours Monday – Friday 9am – 5pm PST.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Your item must be in its original unused condition to be returned. Item must be returned within 30 days of your purchase in order to receive a refund or store credit minus the cost of the original shipping.
Please email to request a return. Once approved, we will assign you a RMA number and provide a mailing address for your return. Return shipping is the customer’s responsibility as is proof of return delivery.
Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)
Credit Card Charges
Your credit card will be charged when you place your order.
Interested in carrying Growo products? Please email us to become an approved retailer.