SHIPPING POLICY

Turnaround

All in stock orders will be shipped within 24 hours Monday – Friday 9am – 5pm PST.

 

Carriers

We use the following carriers to deliver our orders:

USPS
UPS
FedEx
DHL

 

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

 

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

RETURN POLICY

Your item must be in its original unused condition to be returned. Item must be returned within 30 days of your purchase in order to receive a refund or store credit minus the cost of the original shipping. 

Please email sales@growonatural.com to request a return. Once approved, we will assign you a RMA number and provide a mailing address for your return. Return shipping is the customer’s responsibility as is proof of return delivery.

PAYMENT METHOD

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
Check/Money Order

Credit Card Charges

Your credit card will be charged when you place your order.

RETAILER INQUIRIES

Interested in carrying Growo products? Please email us to become an approved retailer. 

0
Copyright ©2018.  All Rights Reserved.

Phone: 805-364-2246

Email:  sales@growonatural.com

Phone Support: Mon - Fri 9am-5pm PST

HELP
SUBSCRIBE

Copyright ©2018.  All rights reserved.